Pet-Inno Products Limited warrants all products against defects in materials and workmanship for a period of one (1) year from the date of original consumer purchase. If a defect exists during the warranty period, Pet-Inno Products Limited will, at its discretion, either repair or replace the product at no charge. 

The warranty will not apply to the product if it has been damaged by misuse, alternation, accident, improper handling or operation, or if unauthorized repairs are attempted or made. Some example of damages not covered by warranty include, but not limited to, water inside device, visible cracking of plastic casing, which are presumed to be damages resulting from misuse or abuse. 


Pet-Inno Products Limited offers a 30-day Money-back Guarantee. We're sure you'll be happy with your purchase that we offer a "30-day Money-back Guarantee" to ensure customer satisfaction of our products. If you for any reason wish to return the product, we will promptly issue a refund. 

For any refunds or returns, pls contact us via email for details.